Frequently Asked Questions
Here you can find answers to common questions about Aion Mail, including how it works, who it is for, and what makes it different. If you don't find what you are looking for, feel free to get in touch.
What is Aion Mail?
Aion Mail is a private email platform built for organizations that need secure, reliable communication without surveillance or data collection.
What does Aion Mail include?
It includes strong encryption, private webmail with two-factor authentication, calendar and contact sync, support for custom domains and aliases, flexible routing, and scalable storage. There are no ads, trackers, or data profiling tools.
Who can use Aion Mail?
Aion Mail is available to organizations only. We don't offer personal or public sign-ups.
How do I get started?
You can contact us to discuss your organization's setup. We'll help design a configuration that fits your needs and privacy requirements.
Does Aion Mail scan or sell data?
No. We don't scan messages, sell information, or use your data for AI training. Your mailbox stays private.
Does Aion Mail use AI?
No. Aion Mail does not rely on AI or automated content analysis. Your communication remains private and under your control.
Can I use my own domain?
Yes. You can connect and manage your own domains directly for a professional setup.
Does Aion Mail include ads or tracking?
No. Aion Mail is completely free of ads, tracking, and analytics scripts.
How reliable is the service?
The service is designed for high availability, with redundant servers, backups, and continuous monitoring to prevent data loss.
Where can I check service status?
You can view the Service Status page for current uptime and system health updates.
How can administrators manage Aion Mail?
Administrators can manage users, domains, and settings from a single dashboard with full control over access and configuration.
How is Aion Mail different from other providers?
Most email providers rely on ads, data collection, or AI-driven features. Aion Mail is built purely for privacy and control, without tracking or surveillance.